REFUND POLICY

We have a 7-day return policy, which means you have 7days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at work.shibhya@gmail.com. Please note that returns will need to be sent to the following address: Address: F-3, 2nd floor D255 shubham appartment devi marg bani park near Shahpura house hotel, Jaipur 302016

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at work.shibhya@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Post approval, the refund will be process within 10 working days & it will credited to the original payment method within 20 working days.  Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 25 business days have passed since we’ve approved your return, please contact us at work.shibhya@gmail.com 

Exchange 

Exchanges are allowed within 7 days of delivery.

Post approval, the exchange or replacement will be processed in 10 working days, and the customer will receive product within 15 working days.